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FAQ


1. I bought ssLauncher the Original. Should I buy Total launcher key?

Just keep it installed together with Total launcher. It will work as a key for TL.


2. Can I restore the backup from ssLauncher?

Nope. Sorry but there are so many differences between ssLauncher and Total launcher and it is almost impossible to implement it.


3. How can I access the menu?

There are 3 ways to open the menu screen:

- pinch-in gesture on any page.
- long-press the empty area of a page.
- press menu button if your device has it.

Menu screen


4. How can I add a new page?

Open the menu (referred above) > turn the edit mode on (toggle the small locker icon on the bottom) > press the new page button with "+" icon on the bottom. The new page will be added at the next position of the current page.


5. How to backup current page layouts and settings?

Total launcher supports a very powerful tool for backup and restore in "Backup center" that can be accessed from the Launcher options or the menu (refer to the item 3). When exporting or importing a backup, you can select a Google Drive folder if you have the Google Drive app installed.

Creating a backup:
- open the menu and select "Backup center".
- press the floating "+" button on the bottom.
- select "New backup".
- enter the backup name.

Restoring a backup:
- open the backup center.
- just to tap a backup to restore.
- reconfigure the 3rd party widgets (if exists) by tapping one by one.

Exporting a backup:
- open the backup center.
- press the menu (3 dots) next to a backup name to export.
- select "Export backup".
- select a folder to save the backup as a zip file.

Importing a backup:
- open the backup center.
- press the floating "+" button on the bottom.
- select "Import backup".
- navigate and select the exported backup file (zip).


6. How to apply theme?

You can select and apply a theme by the following steps.

- backup your current layouts and settings. (optional)
- open the menu and select "theme".
- select a theme collections and install it.
- open the collection and search a theme you like.
- press "download" on the action bar.
- press "apply" after the download finished
- press "commit" to confirm to apply it.


7. How to show the badge count on app icon?

You have some options in the badge count section in the Launcher options > Behavior.
There are 3 options to make it get notifications.

-  Notifications: It will let you enable Total launcher to make it access notifications. It delivers the notification messages from the status bar to the proper app icon on layouts, app drawer and app group. Since the count retrieved from the notifications, it might not be accurate generally.

- Unread Gmails: It will count unread emails directly from Gmail inbox. You should allow some permissions to make it work. This shows the accurate count on Gmail app even when "Notifications" is turned off.

- Third party APIs: Some apps support unofficial badge counts APIs (Android framework defines no API for badge count at all). These API was defined differently by device manufacturers or famous 3rd party launchers (such as ADW launcher). A few apps and stock apps support these APIs.


8. Why are the permissions required so much?

It's because all of them are needed to implement such great features. Please read the following link to know where the permissions are used.


I never interest in your personal information at all.


9. Is there any way to reduce used RAM?

Basically, this launcher uses very small memory in default settings.
The amount of used memory (RAM) depends on how many images and widgets (especially 3rd party widgets) you are using. The more images and widgets require the more memory.
There are 2 suggestions to save the memory:

- Put some heavy widgets into a window. The widgets will be created only while the window is open.
- Use jpg/jpeg image instead of png image. It uses only 1/2 memory of png image.


10. How to change the metric system (°C/°F, meter/mile...)?

Just toggle off/on "Use US customary units" in the behavior section of the home options.


11. I cannot uninstall it. How?

If you activated it as a device administrator to use "screen lock" feature, you must deactivate it first in system settings > security > device administrators. Or you can easily do it just by pressing the "deactivate" button on the app page of Google Play app.


12. It seems to consume a lot of battery.

Basically, this app does nothing in background. If your battery has drained faster than before, there would be another reason. The best way to find out the reason is to check the "battery usage" report in the system settings. It shows you how much battery is consumed by each app or module.


13. How to reset the password?

Just leave the input field blank when you set the password again.


14. I've already made a purchase and it doesn't apply. Why?

All of your purchases are bound to your Google Account and should be applied on all devices using the same account. If not, you may be using multiple accounts, or it may be due to an error of the Play Store app. Please try the following steps:
Step 1, clear your data and cache of the "Play Store" (NOT Total launcher!) app and reboot your device
Step 2, open the Play Store app and sign in again with the account you used to make the purchase
Step 3, reboot your device
If the issue persists after this, please contact us at the developer email.

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